Who We Are
Since 2000, United Buyers Group has been the premier network for specialty fireplace and outdoor living retailers across the United States and Canada. Our network of over 380 independent stores represents the finest in hearth products, outdoor kitchens, patio furniture, and outdoor living solutions.
We unite independent retailers with trusted suppliers, creating a powerful ecosystem where businesses thrive through collaboration, shared resources, and collective purchasing power.
Our Core Values
These values guide every decision we make and every relationship we build
We Listen
Understanding the unique needs of our members and partners to deliver tailored solutions.
We Care
Committed to the success and growth of every business in our network.
We Connect
Building meaningful relationships between retailers and suppliers across North America.
We Deliver
Providing reliable access to quality products and exceptional service.
We Lead
Setting the standard for excellence in the fireplace and outdoor living industry.
Our Core Focus
Three pillars that define how we serve our community
Unite
Bringing together independent retailers and trusted suppliers into a powerful network.
Facilitate
Streamlining operations and simplifying business relationships through technology.
Elevate
Empowering our members to achieve their full potential and business goals.
Our Mission
United Buyers Group exists to unite premier independent dealers and quality suppliers in a mutually beneficial relationship. We achieve this through:
For Our Members: We increase profitability through competitive pricing, exclusive product access, and business development resources. Our members gain the purchasing power of a large chain while maintaining their independence and local market expertise.
For Our Suppliers: We provide access to a network of premier retailers committed to excellence. Our partners benefit from streamlined distribution, consolidated relationships, and direct connection to decision-makers who value quality products.
For Our Industry: We elevate standards, facilitate innovation, and strengthen the specialty hearth and outdoor living market by fostering collaboration and shared success.
Our Vision
To unite a network of independent business people, elevating one another to achieve everyone's full potential.
We envision a future where independent retailers thrive through collaboration, where suppliers find their ideal partners efficiently, and where consumers benefit from the expertise and service that only specialty stores can provide.
Our Members
United Buyers Group members are premier specialty stores serving local markets across North America. Our members are carefully selected based on their commitment to:
- Professional expertise and exceptional customer service
- Quality product selection and installation excellence
- Community involvement and local market leadership
- Business integrity and collaborative spirit
Together, our members represent billions in annual sales and serve millions of customers who trust them for their outdoor living and hearth needs.